Crisis and Risk Resource Hub
Prepare and React to the Unexpected with Clarity
Live Q&A Sessions Every Tuesday
Get your questions answered and receive critical information from our global insurance experts about the evolving crisis in Ukraine.
Join the Next Session:
- Date TBA
- Link to join: https://clements.zoom.us/j/89686706088
- Call in numbers:
Welcome to our international crisis resource hub. Whether you are dealing with political unrest, terrorism, natural disasters or a pandemic, this hub can provide immediate assistance no matter where you and your organization are located.
Contact our dedicated taskforce using the following email address:
Key Things to Know About Crisis & Risk
High Risk Situations
High-risk territories can be challenging to navigate, as ever-changing situations can increase risks and directly impact operations. While they are unavoidable in any crisis, you can mitigate and control them through effective preparation.
Learn how to strategically brace your organization for impact in our latest article: Achieving Effective Risk Management & Preparedness
Ongoing Risk Situations
Ukraine’s ongoing crisis is sparking immediate need for humanitarian aid. As countless organizations rush to Ukraine and bordering countries to offer food, shelter and other relief assistance, escalating risks in the region make planning ahead paramount.
See our Ukraine crisis related FAQs below.
Who is Most Affected?
Operating in this ever changing situation can be challenging and some organizations have more exposure than others.
NGOs – Often the first to respond, NGOs perform the vital role supporting those in need during a crisis. Often in complex and ever changing environments, protecting their staff and operations is paramount to ensure mission success.
UN Contractors – Due to the sheer scale of the relief effort required, contractors are often called upon to support ongoing efforts. From small to large contracts, each has a unique set of requirements to ensure asset and staff safety.
Government Agencies – Across the world governments are mobilizing support for the region and their activities do not go without inherent risk given the politically unstable nature of the current situation.
Embassies – Embassies and diplomatic staff are providing on the ground support and direction, meaning they may also be exposed to increased risk.
Clements CEO, Tarun Chopra, offers this advice to clients working in these high-risk areas when dealing with sanctions:
We encourage our clients to adopt Know Your Clients (KYC) processes to ensure they aren’t dealing with any sanctioned entity, which can cause disruptions in their operations. Many businesses already have some form of KYC or third-party risk management process, so it’s all about adding an additional layer of risk review to account for all exposures.
How Clements Can Support You
Expert Advice & Experience
We can provide guidance on current or required insurance to cover your operations, assets and staff. Having focused on high-risk territories since 1947, we have been through similar situations and can offer expert guidance when you need it most. Learn more about our experiences during challenging times by reading our case studies further down the page.
Unique Market Access
With our history of navigating dangerous circumstances and trustworthy coverholder reputation with Lloyd’s of London, we can insure you in areas and situations many other carriers cannot. Our underwriters can readily offer coverage solutions to help you achieve your mission. Whether you need Personal Accident, Political Violence, Defense Base Act (DBA), or Kidnap & Ransom coverage, we can help.
Broad Product Suite
We offer access to a broad suite of insurance solutions specific to your organization’s needs. Our customizable plans can get you operating internationally quicker and safer with peace of mind.
Key Coverages to Consider
Personal Accident cannot replace your health insurance. It can complement employee health insurance, but it does not replace it.
Political risk is not included in our political violence coverage.
Got a question related to the Ukraine crisis? We’re here to answer! If you don’t see your answer here, please contact us at email@example.com.
Car Insurance - Coverage Applicable Under the Political Violence Policy
Your policy does include Political Violence coverage including war should your vehicle be subject to damage due to war.
- Your vehicle has sustained damage due to war: Your filed claim will be assessed on receipt and will be paid in in 10 business days subject to receipt and review of all requested information.
- Condition of your vehicle is not known: You can file a claim now for notification purposes. A 6 months waiting period will be applied for the claim to be assessed. Your claim will be processed at the end of the waiting period subject to receipt and review of all requested claims information.
- You file a claim, however your car is returned undamaged: your claim will be closed with no payment.
It is the amount to be deducted from any approved claim amount - $500 each and every loss per vehicle.
- Basis of Claims valuation is Actual Cash Value at the date of loss which is derived by taking the insured value and applying depreciation. Claim amount payable cannot be higher than the insured value of the vehicle.
- US Spec vehicle – We use NADA Values to calculate the Actual Cash Value of the vehicle at the time of a claim.
- Non-US spec vehicle – We use Industry standard calculations for calculating the Actual Cash value based on the country of use and international standards. Depreciation is taken from the Date of Purchase to the Date of Loss.
If you would like an estimated value of your vehicle please email firstname.lastname@example.org and we will work with a claims representative to estimate the value.
- You are required per the policy to extend all recoveries and salvage to insurers post a claim payment. Auctioning or sale of the recovered vehicle shall be your responsibility with proceeds due back to the insurers equivalent to the claim amount paid.
- In the event the vehicle is to be retained and used by you post a claim payment on recovery, insurers will be due back the amount paid for the claim in full.
- The insurers are not liable for duty surcharges and any related taxes attributed to the disposal of vehicles or importation of replacement vehicle or parts.
HHE / Personal Property Insurance
- Please note that your policy does not have Political Violence coverage including war. This exclusion under Personal Property coverage is standard globally under all policies and is not unique to Clements.
- By design, the State Department offers this particular area of coverage under the Civilian Claims Act.
You will be receiving an invitation for a separate meeting regarding the Claims Act from your department. We can help in the process by providing you with a coverage denial letter under our HHE policy due to War exclusion.
Clements monitors various sources to obtain live information and uses it to help clients and prospects in affected areas. Below, you will find links to sources on our site and others that provide additional perspectives and guidance:
- US: Travel Advisories by the State Department's Bureau of Consular Affairs >
- UK: Foreign Travel Advice from The Foreign Commonwealth & Development Office (FCDO) >
- Centers for Disease Control and Prevention (CDC): Travel Health Notices >
Helpful Resources and Guides
Please see below and check back regularly as we will be adding additional resources as they become available.
Focus on your mission, we will take care of your coverage. Reach out to a Clements Commercial Insurance Advisor if you wish to discuss any current or future insurance requirements. You can also email us at email@example.com.
If you have any immediate concerns or emergencies, we’re here to help. Email our dedicated taskforce at firstname.lastname@example.org and one of our senior leaders will be ready to assist you.