Steps You Need to File a Car or Personal Property Claim
Request Your Claims Packet
Complete the Claims Packet Request Form to give us a brief description of your policy and type of claim.
Complete Your Claims Information Packet
Once you receive the Claims Packet via email, complete the packet and follow the instructions for submission. Always be sure to save a copy for your records.
Once we receive your completed Claims Packet, we will immediately review your claim. Covered claims are typically settled within two to three weeks.
We’re here to guide you and answer any questions during the claims process
For Personal Insurance Claims:
Phone: 1.202.872.0060 or 1.800.872.0067
If you are unable to email your claims packet, please mail it to
ATTN: Claims Team, Clements Worldwide, 1220 L Street NW, Suite 1200, Washington, DC, USA 20005
Please note, mailing your Claims Packet will add an extra two to three weeks to the process.
For Commercial Insurance Claims:
Please contact your Account Manager or firstname.lastname@example.org