Frequently Asked Questions (FAQs)

What is GlobalCare USAID?
Who is eligible to join?
Who is Clements International?
Who is HTH Worldwide?
What additional benefits does the GlobalCare USAID Enhanced plan offer?
How do I file a claim?
What if I need emergency assistance?
How can I find a doctor within the network?
How do I apply for GlobalCare USAID?

What is GlobalCare USAID?
GlobalCare USAID is a designed to provide medical and dental insurance for USAID contractors and their families.

Who is eligible to join?
GlobalCare USAID is available to professionals living outside of their home country on temporary or permanent assignment. Complete family coverage is available under this program, including for local nationals and dependents who reside in their home country.

Who is Clements International?
The GlobalCare USAID Health Insurance program is offered exclusively through Clements International. Clements has been providing innovative insurance solutions to the expatriate community for over six decades. Our programs are designed in direct response to our experience and the feedback we receive from clients worldwide. With a reputation for unparalleled customer service and customer-friendly claims handling, Clements is the preferred insurance provider of professionals living and working abroad.

Who is HTH Worldwide?
Service and claims administration is provided by HTH Worldwide. Their partnership with Clements International provides top notch customer service and claims assistance.

What additional benefits does the GlobalCare USAID Enhanced plan offer?
GlobalCare USAID Enhanced Plan extends the coverage provided through our standard plan to include increased AD&D Coverage, supplemental accident coverage, vision care benefits, orthodontia, and complementary health benefits.

How do I file a claim?
Claims should be directed to:

GlobalCare USAID c/o HTH Worldwide
One Radnor Corporate Center, Suite 100
Radnor, PA 19087
Payor ID# (US): 54763

Fax: 1.610.293.3529
Email: claims@globalcarehealthinsurance.com

What if I need emergency assistance?
For emergency assistance call 1.610.254.8767 or 1.866.266.7506

How can I find a doctor within the network?
To access our international and U.S. PPO Network, please visit www.globalcarehealthinsurance.com. Once registered, you will have access to a suite of tools and resources to assist you in locating and receiving quality medical care throughout the world.

How do I apply for GlobalCare USAID?
To obtain a quick quote, please click here. Once you have obtained your quote, you may apply online, print your quote or save it for up to 30 days.

NOTE: The information above pertains to all GlobalCare policies with an effective date of March 1, 2007 or later. For information on all other polices, please contact Clements International at 1.800.872.0067 or 1.202.872.0060.